Below are common questions to what is included in the Lead Commerce Setup

What is included in the setup fees?
Your setup fees include the following items:

1) Deployment of Lead Commerce
2) Configuration of Licensing
3) Kick Off Call (with Account Manager and Support Contact)
4) Creation of Support Account
5) Access to Onboarding Documentation
6) Basic Back Office Walk-thru Session (60 minutes)

Do the Setup Fees include training?
No, your Setup Fees do not include training. They include a 60-minute maximum walk-thru so you know how to work with the system and perform some of the most common tasks. If after the initial setup you require assistance in performing specific tasks, you can use one of our Certified Partner companies to assist you in those activities. Lead Commerce provides extensive and complete online documentation, support articles, help videos and presentations that can assist you in getting started with the technology. Contact your Account Manager for more details on how a Partner can assist if you need additional assistance performing any task.

Does Lead Commerce offer training?
Yes. If you are interested in purchasing product training, please see our Training Support Article.