| Type
|
Create
|
| List
|
Support Tickets
|
| URL
|
http://{domain}/api/v2/supporttickets/create_comment.json
|
| Accepts Filters
|
No
|
Output Attributes
|
No
|
Create Support Tickets Comment
These parameters are used for creating Support Ticket Comments. Using this API one can create Lead Commerce Support Ticket Comments. The specific data points include customer_service_id, customer, user, and comment. The customer_service_id is the Support Tickets id, the customer is the associated customer id (if its tied to a customer), user is the associated user id (if its tied to a user), and comment is the Support Ticket comment.
| Parameter
|
Type
|
Required
|
Notes
|
Example
|
| customer_service_id
|
int
|
Yes
|
Support Ticket ID
|
3
|
customer
|
int
|
Yes/No
|
Either customer id or user id is required- however both are not allowed.
|
1
|
user
|
int
|
Yes/No
|
Either customer id or user id is required- however both are not allowed.
|
2
|
| comment
|
string
|
Yes
|
|
These are some comments.
|
Response
Example JSON returned
{
"code": "200",
"data": "1"
}
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