API Version 2

• API V2 Overview

• Category

• Company

• Customers

• Orders

• Pages

• Page Templates

• Products

• Purchase Orders

• SKUs

• Support Tickets

• Tax Regions

• Vendors

• Warehouses

• warehouses/info
• warehouses/id
• warehouses
• vendors/update
• vendors/info_warehouse
• vendors/info_contact
• vendors/info
• vendors/id
• vendors/create
• vendors
• taxregions/update
• taxregions/info
• taxregions/create
• taxregions
• supporttickets/update
• supporttickets/info_comments
• supporttickets/info
• supporttickets/id
• supporttickets/create_comment
• supporttickets/create
• supporttickets
• skus/update
• skus/stock_level
• skus/info_batch
• skus/info
• skus/id
• skus/adjustment
• skus
• purchaseorders/update
• purchaseorders/info_receivement
• purchaseorders/info_product
• purchaseorders/info
• purchaseorders/create_receivement
• PurchaseOrders/create
• PurchaseOrders
• products/update
• products/info_sku
• products/info_page
• products/info_image
• products/info
• products/id
• products/create
• products
• pagetemplates/update
• pagetemplates/info
• pagetemplates/create
• pagetemplates
• pages/update
• pages/redirect
• pages/info
• pages/create_redirect
• pages/create
• pages
• orders/update_fulfillment
• orders/update
• orders/info_shipping
• orders/info_returns
• orders/info_product
• orders/info_payments
• orders/info_fulfillments
• orders/info
• orders/id
• orders/fulfillment
• orders/create
• orders
• customers/update
• customers/info_login
• customers/info_address
• customers/info
• customers/id
• customers/create
• customers
• companies/update
• companies/info
• companies/create
• companies
• category/update
• category/info_tree
• category/info_page
• category/info
• category/create
• category

API Documentation

• Overview
• API V2
• API V1

Type	Update
List	Support Tickets
URL	http://{domain}/api/v2/supporttickets/update.json
Accepts Filters	No
Output Attributes	No

Update Support Tickets

These parameters are used for Updating Support Tickets. Using this API one can update Lead Commerce Support Tickets. The specific data points include ID, status, etc. The ID is the Support Ticket ID, the status is Support Ticket status. Note: Name, order id, and customer id fields are not allowed to be updated and will be unset if passed.

Parameter	Type	Required	Notes	Example
id	int	Yes	Support Ticket ID	44
attributes	array	No	See attribute documentation.	array(1,2)
status	int	No	Support Ticket status	2

---

Support Ticket Status

1	Open
2	Pending
3	Solved

---

Response

Example JSON returned

{
  "code": "200",
  "data": [
    {
      "id": "2",
      "title": "Message 302",
      "tag": "J41NXU8NNXWPBRGKM1XQANJXG"
    }
  ]
}