API Version 2

• API V2 Overview

• Category

• Company

• Customers

• Orders

• Pages

• Page Templates

• Products

• Purchase Orders

• SKUs

• Support Tickets

• Tax Regions

• Vendors

• Warehouses

• warehouses/info
• warehouses/id
• warehouses
• vendors/update
• vendors/info_warehouse
• vendors/info_contact
• vendors/info
• vendors/id
• vendors/create
• vendors
• taxregions/update
• taxregions/info
• taxregions/create
• taxregions
• supporttickets/update
• supporttickets/info_comments
• supporttickets/info
• supporttickets/id
• supporttickets/create_comment
• supporttickets/create
• supporttickets
• skus/update
• skus/stock_level
• skus/info_batch
• skus/info
• skus/id
• skus/adjustment
• skus
• purchaseorders/update
• purchaseorders/info_receivement
• purchaseorders/info_product
• purchaseorders/info
• purchaseorders/create_receivement
• PurchaseOrders/create
• PurchaseOrders
• products/update
• products/info_sku
• products/info_page
• products/info_image
• products/info
• products/id
• products/create
• products
• pagetemplates/update
• pagetemplates/info
• pagetemplates/create
• pagetemplates
• pages/update
• pages/redirect
• pages/info
• pages/create_redirect
• pages/create
• pages
• orders/update_fulfillment
• orders/update
• orders/info_shipping
• orders/info_returns
• orders/info_product
• orders/info_payments
• orders/info_fulfillments
• orders/info
• orders/id
• orders/fulfillment
• orders/create
• orders
• customers/update
• customers/info_login
• customers/info_address
• customers/info
• customers/id
• customers/create
• customers
• companies/update
• companies/info
• companies/create
• companies
• category/update
• category/info_tree
• category/info_page
• category/info
• category/create
• category

API Documentation

• Overview
• API V2
• API V1

Type	Info
List	Support Tickets
URL	http://{domain}/api/v2/supporttickets/info_comments.json
Accepts Filters	No
Output Attributes	No

Info Support Tickets Comments Data

Gets Support Tickets Comments INFO. Using this API one can retrieve detailed information on the Support Tickets Comments which have been input into Lead Commerce based on Lead Commerce Support Ticket IDs. The specific data points include ID, comment and faq, customer and user data blocks. The ID is the primary key identifier for Support Tickets in Lead Commerce. The customer and order data blocks are the associate customer and user (if a customer or user is associated with the Support Ticket Comments). Note: Either a customer or a user with be associated with Support Ticket Comments but not both.

Filters

Filter the Support Tickets into a list.

Parameter	Type	Rules	Example
id	int / array	one id or multiple Lead Commerce support ticket ids	1 or array(3,8,9,45)

Response

Example JSON returned

{
  "code": "200",
  "data": {
    "1": [
      {
        "id": "1",
        "internal": "1",
        "comment": "Some Comments",
        "faq": "",
        "user": [
          {
            "id": "141",
            "name": "Joe Wilson"
          }
        ],
        "customer": ""
      }
    ],
    "9": [
      {
        "id": "19",
        "internal": "1",
        "comment": "Here are some comments.",
        "faq": "",
        "user": "",
        "customer": [
          {
            "id": "4",
            "display_id": "1003",
            "first_name": "Jan",
            "last_name": "Wyatt",
            "email": "[email protected]",
            "phone": "858-232-3333v",
            "fax": "858-232-3334"
          }
        ]
      },
      {
        "id": "20",
        "internal": "1",
        "comment": "Here is a reply to the last comment.",
        "faq": [
          {
            "id": "1",
            "name": "Forgot Email"
          }
        ],
        "user": [
          {
            "id": "141",
            "name": "Joe Wilson"
          }
        ],
        "customer": ""
      }
    ]
  }
}